We cannot play or set up in the following conditions, at the sole discretion of Party Start Here:
Customers may reschedule their rental for free up until 6 hours before their rental start time. Reschedule must be within 3 months of original date.
For events with mixed forecasts, if we recommend cancelling and the customer wants to continue, the customer forfeits his/her right to later reschedule or request a refund for any time missed due to weather. We do reserve the right to make the final decision in weather related cancellations, but will defer to the customer's choice for forecasts with small chances of rain.
1. The 50% rental deposit is non-refundable and will not be refunded in the event of a cancellation. Any amount paid additional to the 50% deposit will be refunded with 14 days notice.
2. In the event of a cancellation or rescheduling, any amount paid, including the 50% deposit, can be used as a credit towards a future event scheduled within 3 months of their original event date. This does not carry over any discounts or special offers received.
3. Customers may reschedule their event for free up until 6 hours before their rental start time.
1. To complete a reservation, customers must either pay their full balance or pay a non-refundable 50% deposit. If the event date is within two weeks of booking then full payment is required to reserve.
2. If a deposit is paid, the remaining balance is due 14 days before their scheduled event date. For customers who pay in full, the non-refundable deposit is built into this payment. Exceptions may be made for organizations that require specific payment terms.
3. We reserve the right to charge additional fees dependent on the details and conditions of the rental. We will state any additional fees that apply before the customer books.
4. Payment can be made by check or online by credit /debit card.
1. Customers will be responsible for securing a venue for their event that meets Party Start Here' criteria. We reserve the right to modify the customers' rental based on the size and features of the venue, if needed.
2. If customers don't get official approval from the venue for their event and it is cancelled by venue/park staff during the event, Party Start Here will not refund the event. A discount may be applied to a future event based on any unused event time.
3. All players must sign a waiver/release before playing. Minors must have their parents/guardians sign for them.
4. Party Start Here reserves the right to charge customers for the cost of any theft or damage to equipment requiring repairs, replacements, or additional cleaning care, beyond normal wear and tear, caused by the customers' or their guests' misuse or unsupervised use of the equipment.
5. If venue requires certificate of insurance with venue listed on the Certificate of Liability, Party Starts Here requires 10 days’ notice to produce document.
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